Advice for delayed / cancelled flights

Ski holiday flight delays and cancellations are a sad fact of life but, should you be unlucky enough to have flight problems on your trip, the knock-on effects can be significant. From missed transfer connections (see La Plagne transfer routes) to reduced time on the hill and possible overnights spent in your arrival airport, holiday transport issues often cause a host of unseen and unwanted problems. Read on for advice for delayed / cancelled flights on your La Plagne ski trip to see if you might be due compensation.

Get wise to your eligibility for compensation

Many travellers are blissfully unaware of the responsibility flight companies take on when they accept your booking. Just like any contract between a customer and a supplier, flight operators assume liability to provide you with a fit-for-purpose service – and, in this case, the rules are quite strict in terms of the quality and timeliness of the flights they sell.

Previously, claiming compensation from a flight company for cancelled or delayed fights involved an often-complex, time-consuming process with typical back-and-forth communications between customer and supplier as providers tried to dodge responsibility. Thankfully, that has now changed with companies like La Plagne 360 partner, Flight Delayed doing all the hard slog for you. To action a claim, simply complete their short form and they’ll advise you on your eligibility for compensation

The rules regarding delayed ski flights – three hours is enough

Contrary to popular opinion, your flight delay doesn’t need to be lengthy. In fact, if your La Plagne ski holiday flight is delayed by over three hours, your contractor may owe you compensation – up to a value of 600€, per person. Remember, a delayed flight rarely just stops there – it will often mean missing connections (such as La Plagne ski transfers) at the other side or result in a day lost skiing or snowboarding if you get stuck at the arrival airport. Flight companies have a responsibility to ensure these issues don’t arise so you could be due compensation.

The rules regarding cancelled ski flights – 14 days or less

Most people believe they have no claim if a flight company gives sufficient warning of canceled flights. However, the law states if your provider cancels your flight within 14 days of your expected journey date, you could be due up to 600€ compensation, per person.

The rules regarding missed connections

Flight delays often happen in the air rather than at the departure airport – but the same rules apply. If your arrival is delayed by three hours or more, you may be eligible for up to 600€ compensation, per person. Depending on the length of delay, this could substantially add to your total travel time (see the typical La Plagne transfer times).

The rules regarding overbooking

Should you be unlucky enough to find you’re denied boarding due to overbooking, similar rules apply and you could, again, be eligible for as much as 600€ compensation, per person.

There’s no harm checking

As noted above, in the good old days, travellers were often discouraged from making a claim due to the extensive work involved – however processes have improved considerably over the years. Just remember to collate and keep all relevant paperwork so you can prove you suffered a delay or cancellation – plus details of any subsequent problems this may have caused. Click to find out more about La Plagne delayed / cancelled flights.

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